Custom AI ChatbotsThat Actually Work
We build AI chatbots that handle real customer queries—not just FAQ responses. GPT-powered conversational AI with context awareness, memory, and escalation to humans when needed.
Chatbot Results
What our AI chatbots deliver for clients.
70%
Query Resolution
340%
Customer Service ROI
24/7
Availability
<2s
Response Time
What Our Chatbots Can Do
Enterprise-grade conversational AI with real intelligence.
GPT-Powered Intelligence
Built on OpenAI GPT-4, Claude, or your preferred LLM. Natural language understanding that handles complex queries and follows context.
Customer Service Bots
Handle Tier-1 support automatically. Answer questions, process requests, and escalate to humans intelligently. 340% average ROI.
Knowledge Base Integration
Connect to your documentation, help center, and internal knowledge. RAG-powered retrieval for accurate, sourced answers.
Multi-Channel Deployment
Deploy on your website, mobile app, Slack, Teams, WhatsApp, or custom platforms. One bot, everywhere your users are.
Enterprise Security
SOC 2 compliant deployment. Data encryption, access controls, and audit trails. Your data stays private and secure.
Human Escalation
Intelligent handoff to human agents when needed. Full context transfer so agents pick up seamlessly.
Frequently Asked Questions
What makes your chatbots different from off-the-shelf solutions?
We build custom chatbots tailored to your business. Unlike template-based solutions, our chatbots are trained on your data, integrated with your systems, and designed for your specific use cases. They handle complex queries, maintain context across conversations, and improve over time.
Which AI models do you use for chatbots?
We work with OpenAI GPT-4, Anthropic Claude, and open-source models like Llama. Model choice depends on your requirements—cost, privacy, performance. We can also implement multi-model architectures for optimal results.
Can the chatbot access our internal systems?
Yes. We integrate chatbots with your CRM, help desk, databases, and internal tools via APIs. The chatbot can look up customer information, create tickets, process orders, and take actions within your systems.
How do you handle chatbot hallucinations?
We implement RAG (Retrieval-Augmented Generation) to ground responses in your actual data. We set confidence thresholds, cite sources, and escalate to humans when uncertain. Our chatbots say "I don't know" rather than make things up.
What is the typical resolution rate?
Well-implemented AI chatbots resolve 60-80% of queries without human intervention. Resolution rate depends on query complexity and how well the chatbot is trained. We start with high-confidence use cases and expand over time.
How long does it take to build a custom chatbot?
A basic chatbot with knowledge base integration takes 4-6 weeks. More complex implementations with system integrations and custom workflows take 2-3 months. We deploy iteratively, starting with core functionality and adding features.